Good Governance
We work to the highest ethical and professional standards
Environmental protection and sustainable business VIEW MORE INFORMATION
We understand that we have a responsibility to our planet, our children, and future generations. For us, an investment is not an investment if it harms mother nature, pollutes planet earth, or negatively impacts the local community. We have rejected numerous projects previously where business partners left us unconvinced that they care about sustainability and the importance of going green. We will remain selective in this regard and do our part to save the planet while continuing to look for new ways to reduce our impact on the environment and implement the latest sustainability policies, as demonstrated by our ISO 14001:2015 (environmental management) certification, across all our properties.
Plastic Reduction
The plastic used in straws and toiletries packaging has been replaced by recyclable and environmentally friendly materials, with some of our brands using soap dispensers. We have stopped the use of plastic water bottles in all guest rooms and provide mugs, which can be filled from water dispensers conveniently located on guest floors.
Water Conservation
We have an effective linen reuse program in place that encourages our guests to refrain from having linen and towels exchanged and washed on a daily basis.
Sustainability
Natural alternatives that are less irritating to the environment are preferred over products with chlorine bleach and other environmentally-damaging products.
Energy Conservation
We continue to reduce energy by introducing energy-saving equipment in all public and back-of-the-house areas and constantly train our staff while fostering an energy-saving work environment for all.
Recycling and Waste Reduction
Programs are in place across all areas to reduce the use of paper and other disposables while, at the same time, food waste is kept at a minimum. The World Bank predicts that by 2050 humans will produce 3.6 billion tons of waste every year, ending up in landfills and the ocean.
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Ethical Business Operator
Ethical Business Operator
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Archipelago has a strict anti-corruption and anti-bribery policy that is regularly reviewed, updated, and acknowledged by every employee. As part of the policy, all associates and third parties must fully adhere to the code of business conduct.

Associates are trained to recognize and immediately report any acts of corruption and bribery, with a ‘Good Citizen’ award given to an employee who uncovers such acts.

Corruption and bribery harm businesses and erode the trust of stakeholders. Archipelago prides itself on being the most trusted hotel group, staying committed to doing ethical business everywhere they operate while strictly denouncing any form of corruption and bribery.
Dedication to Animal Care Standards
Dedication to Animal Care Standards
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At Archipelago, we prioritize ethical animal welfare in all operations. We follow recognized guidelines, promote transparency, and ensure humane treatment in our supply chain by sourcing responsibly and supporting certified humane suppliers. Our food and beverage policies prioritize ethical products and offer plant-based alternatives.

We ensure respectful treatment of animals in all interactions and collaborate with organizations to advocate for better welfare standards, striving for continuous improvement.
Building Trust Through Ethical Leadership
Building Trust Through Ethical Leadership
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Archipelago's success stems from trust, ethical conduct, and adherence to a Code of Business Conduct & Ethics. This Code serves as a guide for all employees, officers, and directors, ensuring decisions are made with integrity, fairness, and legal compliance.

Key principles include upholding human rights, avoiding discrimination, harassment, and retaliation, and fostering a safe workplace. Employees are urged to speak up on ethical concerns, promote transparency, protect confidential information, and follow legal obligations like preventing bribery and safeguarding customer privacy.
Ensuring Fair Treatment for All
Ensuring Fair Treatment for All
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We are dedicated to upholding the highest human rights standards across all aspects of our business, focusing on dignity, equality, non-discrimination, and a safe, supportive work environment. We respect freedom of association and strictly prohibit forced or child labor, ensuring fair treatment for all in line with international human rights principles.

We conduct regular due diligence to identify, assess, and address any human rights impacts in our operations and supply chain. Through ongoing training and confidential reporting channels, we continuously monitor our practices for compliance.
Safe and Positive Work Environment
Safe and Positive Work Environment
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Despite increased awareness and changes in the law, sexual harassment still remains a problem in the workplace around the world, affecting both female and male associates of any age and background.

There are many forms of sexual harassment, but our associates are regularly trained to identify all acts of sexual harassment and understand where and when the line is crossed and the correct procedure to follow.

As part of the zero-tolerance policy against sexual harassment, Archipelago empowers all employees to speak up and confront such conduct immediately.
Safe Place for Children
Safe Place for Children
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Unfortunately, even in today's progressive world, sexual exploitation of children still occurs, in every country, and across all social groups.

There is no corner of the globe untouched by this crime, and the travel and tourism industry has a key role to play in the fight against the sexual exploitation of children.

Archipelago has joined The Code in this fight and, as a member, has implemented the six criteria of The Code.
The Code was created as a child protection tool used by the tourism industry to specifically combat this crime.

Archipelago has also joined forces with Benih Baik and ECPAT Indonesia, two groups strongly fighting this important cause. All guests can make a donation to ECPAT Indonesia while completing their online booking on our hotel websites.
Promoting Equal Opportunity
Promoting Equal Opportunity
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Archipelago Hotel Company is committed to fostering a diverse and inclusive workplace where all employees are valued. The company ensures equal employment opportunities regardless of race, gender, or other protected characteristics. Efforts include training, promoting inclusivity, and offering support networks.

A zero-tolerance policy is enforced for harassment and discrimination, with reporting mechanisms in place. Leadership actively upholds these values, ensuring continuous improvement and accountability.
Ensuring a Safe and Healthy Work Environment
Ensuring a Safe and Healthy Work Environment
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We prioritize the health and safety of our employees, guests, and contractors. We maintain a safe work environment through regular risk assessments, emergency preparedness, and continuous training. Our employees are encouraged to report incidents, and we investigate all to prevent future occurrences.

We comply with all health and safety regulations, support employee well-being, and are committed to continuous improvement, ensuring a safe environment across all operations.
Good Governance